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Addressing Suicidal Thoughts or a Loved One’s Safety

If you or a loved one is in immediate danger of self-harm or harming others, call 911.

The National Suicide Prevention Lifeline is available 24/7, in English or Spanish, at 1-800-273-8255.

The National Domestic Violence helpline is available 24/7 at 1-800-799-7233.

Healthy Pfizer Living

No cost 24/7 confidential assistance

Pfizer’s employee assistance program, administered by Kepro, offers confidential assistance and referrals at no cost to you and family members living in your home. Get help with family issues, caregiving, geriatric assessment and more. The benefit includes up to eight virtual or in-person counseling sessions (per issue per year) and covers a range of family/personal and work issues.

  • No cost
  • 24/7 support
  • Pfizer medical coverage not required
  • Available to your family members who live with you*

HealthyPfizerLiving.com

(Use the company code, Pfizer.)

Mobile App: iOs | Android

(Use the company code, 53617.)

1-800-320-1327

*Dependent children under age 14 are eligible for family counseling only.

Optum (for UHC members)

Confidential assistance that’s part of your UHC medical coverage

If you’re enrolled in a Pfizer medical option through UHC, Optum provides support for a variety of mental health concerns from chronic stress to more complex issues, including substance use, eating disorders, and other mental health conditions. Optum provides the claims administration and provider network who can help create a treatment plan for mental health or substance use that meets your individual needs.

Costs for care (either virtually or in-person) are based on the applicable copay or coinsurance that applies under your Pfizer medical option.

Through Optum, you and your covered dependents under a Pfizer Medical Plan through UHC also have in-network access to Spring Health for both virtual and in-person visits.

Optum logo
  • 24/7
  • You share in the cost for services
  • Person-to-person help
  • Available to your covered dependents under a Pfizer Medical Plan through UHC

liveandworkwell.com

(Log in, or use access code 61550 to enter the site anonymously.)

1-866-834-7603

Horizon

Confidential assistance that’s part of your Horizon medical coverage

If you’re enrolled in a Pfizer medical option through Horizon, Horizon provides support for a variety of mental health concerns from chronic stress to more complex issues, including substance use, eating disorders, and other mental health conditions. Horizon provides the claims administration and provider networks who can help create a treatment plan for mental health or substance use that meets your individual needs.

Costs for care (either virtually or in-person) are based on the applicable copay or coinsurance that applies under your Pfizer medical option.

Through Horizon, you and your covered dependents under a Pfizer Medical Plan through Horizon also have in-network access to Spring Health for virtual visits only.

Horizon Logo

horizonblue.com/pfizer

Mobile App: iOs | Android

1-888-340-5001

Spring Health (ages 6+)

Spring Health provides in-network virtual therapy leveraging technology if you’re enrolled in a Pfizer medical option. Start with an online assessment to help you get the right care and work with a Care Navigator to find the best provider and create a personalized emotional health care plan. Costs for therapy services (either virtually or in-person) are based on the applicable copay or coinsurance that applies under your Pfizer medical option. Online tools to help with mindfulness, stress management, and meditation are also available at no cost. Note: If you are enrolled with UHC, in-person therapy through Spring Health is also available as a covered in-network service.

spring health logo

Crisis line: 1-855-629-0554

(Follow prompts to speak with a crisis support clinician; calls answered 24/7)

pfizer.springhealth.com

(Log in, or provide access code 61550 to register if requested.)

Mobile App: iOs | Android

1-855-629-0554

(Follow prompts for existing Spring Health member or need help enrolling.)

Leave of Absence

Time off policies

Paid and unpaid time off may be available if you need to take from work to care for yourself or your loved ones. Check out the Disability and Leaves of Absence page on Fuse for details on Pfizer time off programs, including:

  • Caregiver Leave
  • Parental Leave
  • Short Term Disability (STD) and Family and Medical Leave (FMLA)
  • Unpaid Leaves (for general, educational and civic purposes)