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Managing Relationship Issues or Having Difficult Conversations

Healthy Pfizer Living administered by Kepro

No cost 24/7 confidential assistance available to all

Pfizer’s employee assistance program, administered by Kepro, offers confidential assistance and referrals at no cost to you and family members living in your home. Get help with family issues, caregiving, geriatric assessment and more. The benefit includes up to eight virtual or in-person counseling sessions (per issue per year) and covers a range of family, personal, and/or work issues, such as managing a difficult conversation with a loved one or someone at work, getting help dealing with a stressful situation or talking with someone if you feel overly anxious or depressed.

  • No cost
  • 24/7 support
  • Pfizer medical coverage not required
  • Available to your family members who live with you*

HealthyPfizerLiving.com

(Use the company code, Pfizer.)

Mobile App: iOs | Android

(Use the company code, 53617.)

1-800-320-1327

*Dependent children under age 14 are eligible for family counseling only.

Optum (for UHC members)

Confidential assistance that’s part of your UHC medical coverage

If you’re enrolled in a Pfizer medical option through UHC, Optum provides support for a variety of mental health concerns from chronic stress to more complex issues, including substance use, eating disorders, and other mental health conditions. Optum also provides services for Applied Behavior Analysis (ABA) therapy. Optum provides claims administration and a provider network where you can get help creating a treatment plan for mental health or substance use.

Costs for care (either virtually or in-person) are based on the applicable copay or coinsurance that applies under your Pfizer medical option.

Through Optum, you and your covered dependents under a Pfizer Medical Plan through UHC also have in-network access to Spring Health for both virtual and in-person visits.

Optum logo
  • 24/7
  • You share in the cost for services
  • Person-to-person help
  • Available to your covered dependents under a Pfizer Medical Plan through UHC
liveandworkwell.com

(Log in, or use access code 61550 to enter the site anonymously.)

1-866-834-7603

Horizon

Confidential assistance that’s part of your Horizon medical coverage

If you’re enrolled in a Pfizer medical option through Horizon, Horizon provides support for a variety of mental health concerns from chronic stress to more complex issues, including substance use, eating disorders, and other mental health conditions. Horizon provides the claims administration and provider networks who can help create a treatment plan for mental health or substance use that meets your individual needs.

Costs for care (either virtually or in-person) are based on the applicable copay or coinsurance that applies under your Pfizer medical option.

Through Horizon, you and your covered dependents under a Pfizer Medical Plan through Horizon also have in-network access to Spring Health for virtual visits only.

Horizon Logo

horizonblue.com/pfizer

Mobile App: iOs | Android

1-888-340-5001

Spring Health (ages 6+)

Spring Health provides in-network virtual therapy leveraging technology if you’re enrolled in a Pfizer medical option. Start with an online, no cost assessment to help you get the right care and work with a Care Navigator to find the best provider and create a personalized emotional health care plan. Costs for therapy services (either virtually or in-person) are based on the applicable copay or coinsurance that applies under your Pfizer medical option. Online, no cost tools are also available to help with mindfulness, stress management, and meditation. Note: If you are enrolled with UHC, in-person therapy through Spring Health is also available as a covered in-network service.

spring health logo

Crisis line: 1-855-629-0554

(Follow prompts to speak with a crisis support clinician; calls answered 24/7)

pfizer.springhealth.com

(Log in, or provide access code 61550 to register if requested.)

Mobile App: iOs | Android

1-855-629-0554

(Follow prompts for existing Spring Health member or need help enrolling.)