Ask Benny | My Pfizer Benefits

Your AI-powered assistant that can help you get information about Pfizer’s U.S. benefits quickly.

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Ask Benny

About Benny

Explore this page to learn more about how to get the most from Benny.

How to Get Started

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Ask a question

Type your benefits question in the chat window or click on one of the commonly asked questions to get started.

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Review the Response

Read the response and learn more by clicking on the provided links or exploring this site. Share your feedback on responses to help improve Benny over time.

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Start a new topic

For best results, click the refresh icon in the chat to start a new topic. This resets the conversation and refreshes your chat window. Just a heads up — you’ll no longer have access to your previous chats once you refresh.

Pro Tips for Using Benny

Be Specific

Unlike a search engine, Benny works best when you ask full questions. Instead of just inputting “medical,” type something like “Show me Pfizer’s medical plan options”

Guide the Answer

Receive the most helpful answers by telling Benny what format you want; ask Benny to provide answers “with real-life examples,” “as a list,” etc.

Stay on Topic

Benny cannot answer questions about specific medical conditions, health conditions, private information, or provide more detail than what’s contained within this site (MyPfizerBenefits.com).

Disclaimer

We use Generative AI, which is not human and is experimental and may have inherent biases and inaccuracies. This information is sourced from mypfizerbenefits.com and is intended for general informational purposes in the US only. Some content may not be suitable for residents in certain states.

This information may not be completely accurate and should not be construed as definitive benefits guidance or financial advice. Before making any medical or financial decisions related to your benefits, always consult your plans and official Summary Plan Description or contact the applicable plan administrator.