Health Contacts
Healthy Pfizer (Wellbeing)
Personify Health (Formerly Virgin Pulse)
Personify Health Site
1-888-437-3493
TrestleTree
1-888-437-3493
Follow the prompts for coaching to reach a Health Advisor.
Healthy Pfizer Living
(Acentra Health)
HealthyPfizerLiving.com
Use the company code, Pfizer.
1-800-320-1327
Medical
Optum is the mental health administrator if you enroll with UHC for medical (see Mental Health & Substance Use below). For medical, CVS Caremark is the administrator for prescription drug coverage (see Prescription Drug Coverage below).
Mental Health & Substance Use
Optum (for UHC members)
liveandworkwell.com
Use access code 61550 to enter the site anonymously.
Substance Use Hotline: 1-855-780-5955
(available 24/7)
For all other concerns: 1-866-834-7603
(follow the appropriate prompts)
Healthy Pfizer Living
(Acentra Health)
HealthyPfizerLiving.com
Use the company code, Pfizer.
1-800-320-1327
Fidelity Survivor Support
1-877-208-0800
Medical Support Programs
Health Insurance Claims Support
1-866-476-8723
Follow the prompts for Benefits at Fidelity to reach the Pfizer Benefits Center; request a Health Insurance Associate to get connected with the Participant Advocacy Team.
Maternity Support (Maven Clinic)
Email:
Fertility, Orthopedic, Bariatric Surgery Support (Optum)
1-888-437-3493
(follow the appropriate prompts)
Expert Medical Opinion Service (Health Navigator, powered by PinnacleCare)
1-877-280-7466
Pfizer Onsite Physical Therapy and Wellbeing
Lifestyle and Chronic Condition Coaching (TrestleTree)
1-888-437-3493
Follow the prompts for coaching to reach a Health Advisor.
Estimate Care and Locate Network Providers
Contact your medical plan administrator.
Cancer, Neonatal, Kidney, Transplant, Congenital Heart Support
Contact your medical plan administrator.