Health Contacts
Wellbeing
Medical
Horizon
1-888-340-5001
(Monday through Friday 8 a.m. – 11 p.m. ET)
United Healthcare (UHC)
1-800-638-8010
(Monday through Friday 8 a.m. – 11 p.m. ET)
Optum is the mental health administrator if you enroll with UHC for medical (see Mental Health & Substance Use below). For medical, CVS Caremark is the administrator for prescription drug coverage (see Prescription Drug Coverage below).
Mental Health & Substance Use
Optum (for UHC members)
UHC members: myuhc.com
liveandworkwell.com
Use access code 61550 to enter the site anonymously.
Substance Use Hotline: 1-855-780-5955
(available 24/7)
For all other concerns: 1-866-834-7603
(follow the appropriate prompts)
Medical Support Programs
Health Insurance Claims Support
1-877-208-0950
Maternity Support (Maven Clinic)
Email:
Fertility, Orthopedic, Bariatric Surgery Support (Optum)
1-888-233-8660
(follow the appropriate prompts)
Monday through Friday 8 a.m. – 8 p.m. ET
UHC members: myuhc.com
Horizon members: myoptum.phs.com
Expert Medical Opinion Service (Health Navigator, powered by PinnacleCare)
1-877-280-7466
Monday through Friday, 8 a.m. – 6 p.m. ET
Specialty Pharmacy Care Management
1-844-342-4033
Monday through Friday, 8 a.m. – 9 p.m. ET
Pfizer Onsite Physical Therapy and Wellbeing
Lifestyle and Chronic Condition Coaching (TrestleTree)
1-866-237-0967
Estimate Care and Locate Network Providers
Contact your medical plan administrator.
Cancer, Neonatal, Kidney, Transplant, Congenital Heart Support
Contact your medical plan administrator.
Prescription Drug Coverage
Dental & Vision
EyeMed Vision Care
1-855-629-5015
Monday through Saturday 8 a.m. – 11 p.m. ET
Sunday 11 a.m. – 8 p.m.