Health Contacts
Healthy Pfizer (Wellness)
Virgin Pulse
Virgin Pulse Site
1-888-437-3493
Spouse/Domestic partner access:
family.healthypfizer.com
TrestleTree
1-888-437-3493
Follow the prompts for coaching to reach a Health Advisor.
Medical
Optum is the mental health administrator if you enroll with UHC for medical (see Mental Health & Substance Use below). For medical, CVS Caremark is the administrator for prescription drug coverage (see Prescription Drug Coverage below).
Mental Health & Substance Use
Optum (for UHC members)
liveandworkwell.com
Use access code 61550 to enter the site anonymously.
Substance Use Hotline: 1-855-780-5955
(available 24/7)
For all other concerns: 1-866-834-7603
(follow the appropriate prompts)
Fidelity Survivor Support
1-877-208-0800
Medical Support Programs
Health Insurance Claims Support
1-866-476-8723
Follow the prompts for health and insurance to reach the Pfizer Benefits Center; request a Health Insurance Associate to get connected with the Participant Advocacy Team.
Maternity, Fertility, Orthopedic, Bariatric Surgery Support (Optum)
Use access code 61550.
1-888-834-7603
(follow the appropriate prompts)
Expert Medical Opinion Service (Health Navigator, powered by PinnacleCare)
1-877-280-7466
Pfizer Onsite Physical Therapy and Wellness
Lifestyle and Chronic Condition Coaching (TrestleTree)
1-888-437-3493
Follow the prompts for coaching to reach a Health Advisor.
Estimate Care and Locate Network Providers
Contact your medical plan administrator.
Cancer, Neonatal, Kidney, Transplant, Congenital Heart Support
Contact your medical plan administrator.
Prescription Drug Coverage
Dental & Vision
